Your satisfaction is our top priority
Our Mission and Values
At San Diego Roof Doctor, we are dedicated to exceeding our customer's expectations by providing the best possible service and the highest quality applications for every roofing project, no matter how big or small. Our pledge is to establish lasting relationships by gaining our customer's trust through honesty, integrity, pro-active communication, and an excellent performance by every member of our team. We strive to be San Diego's #1 roofer.
Our Company
San Diego Roof Doctor is a third-generation family-owned and operated business that strives to extend our family values of hard work and sincerity to every customer. We provide outstanding service all over San Diego and, with over 30 years in all aspects of roofing, we are one of the most experienced licensed roofing contractors in all of Southern California. We have professionally installed thousands of roofs for homes, apartments, condos, and commercial buildings.
Our Key Principles
Our team is guided by four key principles: Efficiency, Quality, Trust, and Service. We provide easy to understand, accurate, and competitive proposals, and our team will guide you through the roofing process, so that you are informed and rest assured about your decision. We use high-quality products and provide high-quality workmanship, guaranteeing that your roof makes an outstanding impression on the neighborhood. We have worker's insurance and liability insurance, ensuring that our customers can be rest assured that part of the cost of the roof and the service being provided is protected with the security of coverage. We have an established business and we value our reputation in the San Diego community.
Roofing Services
With over 35 years of experience in professional roofing, San Diego Roof Doctor is your roofing specialist. Whether you are looking for full-replacement, repairs, or maintenance, we have the service for you. All of our services are performed by full-time crew members. We are fully licensed and bonded for your protection. Our team believes in quality-service and quality-workmanship. Our services include full re-roofs, long-term repairs, roof maintenance, free surveys, photos, budget planning assistance, roofing inspections, financing available, and emergency roof services.
Homeowner Association and Commercial Services
At San Diego Roof Doctor, we understand that as a property manager, you have the tough responsibility of maintaining a standard for your community. You need a licensed roofing contractor that you can trust. We work closely with HOAs from all over San Diego and value the relationships we have built together. We provide property managers with pro-active communication and assistance with any roofing-related matters. San Diego Roof Doctor is licensed, fully insured, and our crews are full-time employees. No project is too big or too small.
Company Strengths
San Diego Roof Doctor is highly praised for their honest and knowledgeable staff, prompt and professional service, and reasonable pricing. Many reviewers appreciated the personalized attention they received from the company's representatives, including Emilio, David Pulido, Jess Thieme, and others. The company's ability to quickly diagnose and fix roof leaks was also a common theme among the positive reviews.
Company Weaknesses
On the other hand, there were some complaints about the high cost of estimates and terrible service. One reviewer was upset about being charged $250 just for an estimate, while another had a negative experience with the company after they had been paid.
Estimate and Pricing
The company's estimate and pricing policies were a point of contention among some reviewers. While some appreciated the reasonable pricing and value for money, others felt that the estimates were too expensive.
Customer Service
The company's customer service was a highlight for many reviewers, with many praising the friendly and helpful staff, prompt responses, and accommodating scheduling.
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