Business Details
Emergency
services
Expert Roofing Services in Charlotte, NC
As a veteran-owned and operated roofing company, we bring military precision and integrity to every project. Founded with a commitment to quality and customer service, our team of certified experts delivers durable solutions for residential and commercial properties across North Carolina. We specialize in roof replacements, repairs, storm damage mitigation, and gutter installations, using premium materials from trusted brands like GAF and CertainTeed.Our dual accreditations as a GAF Master Elite Contractor and CertainTeed Select ShingleMaster place us among the top 3% of contractors nationally. We prioritize clear communication, transparent pricing, and 24/7 emergency support, with a track record of resolving complex insurance claims and earning a 4.9-star rating from satisfied clients. Backed by industry-leading warranties and a passion for community service, we aim to be the last roofer you'll ever need.
Services
Roof Replacement
Roof Repair
Storm Damage
Gutter Installation
Commercial Roofing
Solar Roofing
Details
- Year established: 2025
Highlights and features
- Veteran-owned and operated
- Certified by GAF and CertainTeed
- 24/7 emergency services available
- 1025 year warranties on replacements
- A+ BBB rating with 5-star reviews
Associations and certifications
- GAF Master Elite Contractor
- CertainTeed Select ShingleMaster
What people say
"Best service ever"
"Honest assessments"
"Quick emergency response"
"No hidden fees"
"Professional team"
Services
Roof Replacement
Professional installation of asphalt shingle, metal, cedar, slate, and tile roofs for residential and commercial properties. Our GAF and CertainTeed-certified team ensures precise material selection and installation, engineered for durability against North Carolina's weather. Includes debris removal and final inspection.
Storm Damage Repair
Comprehensive assessment and restoration of storm-damaged roofs. We document damage with photos for insurance claims, handle negotiations, and execute repairs using premium materials. Services include temporary fixes, shingle replacement, and structural reinforcement.
Commercial Roofing
Tailored solutions for flat, sloped, TPO, EPDM, and PVC roofing systems. Includes new installations, coatings, and maintenance programs for multi-family, HOA, and industrial properties. Focus on minimizing business disruption and maximizing energy efficiency.
Gutter Installation
Custom seamless gutters in aluminum, steel, or copper. Features include K-style, half-round, and box-style options with gutter guards. Proper installation prevents water damage to foundations and landscaping.
Roof Repair
Targeted fixes for leaks, damaged shingles, and ventilation issues. 2-year warranty on repairs. Utilizes high-quality materials and includes complimentary inspections for roofs over 10 years old.
People
Jordan Cox
President
A U.S. Army veteran, Jordan founded Roof Medic to combine military discipline with roofing expertise. He leads strategic operations and community initiatives like the Roof Rescue Program, ensuring quality and integrity in every project.
Emma Leah Hale
Supplement Specialist
Emma coordinates insurance claims and client communication with 98% satisfaction rate. She streamlines complex paperwork and ensures homeowners understand their coverage options during roof replacements.
Brock Messick
Field Representative
Brock performs detailed inspections and educates homeowners on material choices. His client-centric approach has earned 100+ 5-star reviews for clear communication and honest recommendations.
Julian Hollis
Technician
Julian specializes in emergency storm response, assessing roof integrity under pressure. His expertise in identifying hidden damage saved clients $50K+ in potential repair costs last year alone.
Pat Marks
Representative
Pat guides clients through insurance approvals and project timelines. He ensures seamless coordination between adjusters and installation crews, maintaining 100% on-time completion for 2024 projects.
Questions
What warranties do you offer?
10–25 year material warranties on replacements and 2-year workmanship warranties on repairs.
Are you GAF-certified?
Yes, we're among the top 3% of contractors nationally as a GAF Master Elite Contractor.
Do you handle insurance claims?
Yes, we assist with documentation, adjuster coordination, and claim approvals.
Can I finance my roof project?
Yes, we offer flexible financing options for all services.
Are you BBB-accredited?
Yes, we maintain an A+ rating with the Better Business Bureau.
How long does a roof replacement take?
Most asphalt shingle roofs complete in 1–2 days, weather permitting.
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