Welcome to Roofing & Siding Smiths, the most trusted and reliable roofing, siding, and window company in Northeast Texas. With hundreds of 5-star Google reviews, we take pride in providing top-notch services to our clients, backed by our on-budget guarantee. Our mission is to make your experience with contractors a breeze, so you can "kick back and relax."
Roofing & Siding Smiths was established in January 2006 and since then, we have successfully completed over 1000 jobs for contractors and homeowners alike. Our wide range of services includes roofing, siding, seamless gutters, and window replacements. Our team of experts is dedicated to delivering the best quality job possible, using only the highest quality materials and following the best installation methods in the industry.
At Roofing & Siding Smiths, we understand that communication is vital for homeowners to get exactly what they want. We believe that quality is a product of superior skills, and our team has the skills and experience to bring you a small-town pride with a level of professionalism that is foreign to this area. We accommodate your schedule to complete every job in a timely fashion and we always show up on time. Our team is always available to handle any changes or adjustments that you may want.
Meet the Team
Our dynamic team at Roofing & Siding Smiths is made up of experts in their respective fields. Our team includes:
- Zach Potts - Owner/Operator
- Colton Murphey - Super Sales Guy
- Callie Potts - Zach's Better Half
- Jesse Crabtree - Project Manager
- Christina Money - Office Administrator
- Tea Townsend - Office Clerk
The Origin of the Name
The name "Smiths" was chosen with a specific meaning in mind. Back in the day, a smith was someone who had reached a certain level of consistent quality in their work. It was a title that was earned. Our team at Roofing & Siding Smiths, like the smiths of old, take pride in their work. We make sure that you get the finest quality possible and ensure that our contractors keep their workspaces clean. Our team leaves your home better than we found it, ensuring that you have a great living space that you can take pride in for years.
Why Choose Us
At Roofing & Siding Smiths, we understand that you have a choice when it comes to choosing a roofer or siding professional. That's why we go above and beyond to provide exceptional services that set us apart from the competition. Here are just a few reasons why you should choose us:
- We Return Calls: We understand the frustration of not being able to reach your contractor. That's why we make it a priority to return calls within one business day.
- Specific Appointments & Follow-Ups: We believe in providing excellent customer service, which includes setting specific appointments and following up with clear answers within one business day.
- Pricing That Makes Sense: We provide transparent and clear pricing, so there are no surprises.
- Cleanliness: We take pride in leaving your home better than we found it. Our contractors keep their workspaces clean and do a sweep through the whole property to ensure that we left no debris behind.
Communication and Customer Service
The majority of the reviewers praised Roofing and Siding Smiths (RSS) for their exceptional communication and customer service. Several reviewers mentioned that they received regular updates from the company, and the team was always available to address any questions or concerns. The reviewers appreciated the friendly and helpful nature of the employees, from the sales team to the installation crew.
Work Quality and Attention to Detail
The reviewers also praised the quality of work performed by RSS. Many mentioned that the company exceeded their expectations, providing thorough and meticulous services. The reviewers noted that the work was done efficiently, with minimal disruption to their daily lives. Several reviewers mentioned specific issues, such as leaky steeples or damaged siding, that were repaired or replaced with excellent results.
Personal Experience
Several reviewers praised the personal experience they had with RSS, mentioning that the company's owner, Zach Potts, and his team made them feel valued and appreciated. Reviewers appreciated the company's focus on customer satisfaction and the fact that they took the time to understand their needs and concerns.
Conclusion
In summary, the reviewers praised RSS for their exceptional communication, work quality, and personal experience. The company's commitment to customer service and attention to detail shone through in each review, making it clear that RSS is a reputable and reliable choice for roofing and siding services.
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