Excellence in Roofing, Excellence in Service
At American Roofing & Metal, Inc., we take pride in our rich heritage of integrity, craftsmanship, and hard work. As a family-owned business, we have been providing quality roofing solutions for our residential, commercial, and industrial customers for over 100 years. Our commitment to excellence has earned us a reputation as a trusted and skilled roofing company serving Louisville, Lexington, Cincinnati, and all surrounding areas.
Our History
Our story began in 1914 when our grandfather emigrated from Germany, seeking a better life. He started as a "tinner" with a local roofing company in Louisville and later went on to start his own business, traveling from job to job with a horse-drawn cart. Much has changed over the years, but our values of quality, integrity, and craftsmanship have remained the same. Today, we are a fourth-generation company, built on the foundation of our family's legacy.
Our Services
We offer a range of services to meet the unique needs of our customers. Our experienced team provides expert solutions in:
- Commercial Roofing: From new installations to repairs and maintenance, we provide comprehensive commercial roofing services to ensure your business runs smoothly.
- Industrial Roofing: We specialize in industrial roofing solutions, including installation, repair, and maintenance of industrial roofs to minimize downtime and optimize productivity.
- Residential Roofing: Our team of experts provides top-notch residential roofing services, from new installations to repairs and maintenance, to ensure your home is safe and secure.
- Property Managers: We understand the unique needs of property managers and offer customized roofing solutions to meet your specific requirements.
Our Culture
At American Roofing & Metal, Inc., we believe in creating a customer experience backed by superior workmanship. We are committed to being the best possible place to work, and we define career paths for every employee, mentor them, and facilitate training to ensure they have the skills and knowledge to excel. Our foundational belief is that we are made in the image of our Creator, and as a result, are called to give our very best to what we put our hands to.
Our Impact
Our goal is to change the perception of "roofers" and the construction industry by providing a truly great customer experience, backed by great craftsmanship. We know that for our customers to have a great experience, we must first give our associates a great experience in their careers at American Roofing & Metal.
Overall Experience
The majority of reviewers had a positive experience with American Roofing, praising their professionalism, efficiency, and excellent work quality.
Key Strengths
- Professionalism: Reviewers praised the company's professionalism, from the initial consultation to the final installation.
- Efficiency: Many reviewers mentioned that the installation process was quick and efficient, with some projects completed in as little as one day.
- Quality of Work: The quality of the roofing work was consistently praised, with reviewers commenting on the excellent craftsmanship and attention to detail.
- Customer Service: Reviewers appreciated the company's responsive customer service, with many mentioning the helpfulness of the sales team and project managers.
Weaknesses
- Communication: A few reviewers mentioned that communication was sometimes lacking, with gaps in updates or delays in responses.
- Timeline: One reviewer mentioned that the project took longer than expected to complete, with some delays in the process.
Notable Mentions
- Individual Praise: Several reviewers praised specific employees, including Josh, Nick, Jason, George, Wes, and Ronnie, for their exceptional service and work quality.
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