We strive to give quality service and ensure customer satisfaction.
At Model A Roofing, we take pride in being a family-owned and operated business that has been providing top-notch roofing services to Rockland County and its surrounding areas for over 39 years. Our commitment to quality craftsmanship, reasonable prices, and exceptional customer service has earned us a reputation as one of the most reliable and trustworthy roofing companies in the region. Our motto, "Where Modern Technology, Old World Craftsmanship, and Experience Go Hand in Hand, " reflects our dedication to combining the latest technology with traditional values of hard work and attention to detail.
Our Services
We offer a wide range of services to cater to all your roofing needs. From roof deck repair and replacement to new construction projects, shingle roofs, and various roof repairs, we have got you covered. Our team of experienced roofers also specializes in installing copper and aluminum seamless gutters, vinyl siding, copper flashings, and waterproofing and reflective coatings. We use only the finest materials and equipment to ensure that our work meets the highest standards of quality. Whether you need a minor repair or a complete roof overhaul, you can trust us to get the job done efficiently and effectively.
Our Mission
At Model A Roofing, our mission is to provide our customers with an unforgettable experience that exceeds their expectations. We strive to build long-term relationships with our clients by delivering prompt, reliable, and cost-effective services that meet their unique needs and requirements. We treat every home as our own, and our team of professionals is dedicated to ensuring that every project is completed to perfection. Our goal is to be the go-to roofing company for homeowners in Rockland County and beyond.
Our History
Our company was founded by Jim Wilson in 1972, who was a pioneer in the roofing industry. As an active member of various organizations, including the Rockland County Independent Contractors program and the National Federation of Independent Businesses, Wilson's experience and expertise helped establish Model A Roofing as a leader in the industry. Today, we continue to uphold the same values of quality craftsmanship, customer satisfaction, and community involvement that Wilson embodied.
Our Promise
At Model A Roofing, we promise to provide our customers with the best possible service, value, and experience. We guarantee our work, and our team of professionals is committed to delivering exceptional results that meet the highest standards of quality. We are fully insured, and our customers can rest assured that they are in good hands with us.
Punctuality and Responsiveness Issues
Several customers have expressed frustration with the company's punctuality and responsiveness. Author Ellen Bradish is still waiting to hear back from the company after multiple phone calls and reminders. Author Rick Soukup was told that a salesperson would call him back in 3 weeks, but this never happened. Author Mary Smith has experienced repeated delays and failed attempts to schedule a follow-up appointment. These issues suggest a lack of regard for customers' time and schedules.
Quality and Professionalism
On the other hand, several customers have praised the company's workmanship and professionalism. Authors Claudia Trespalacios, Ivon Anaya, Alexandra Rodriguez, and Vi Anti-Media C. all lauded the company's attention to detail, quality of work, and professionalism. Author Vi Anti-Media C. even noted that the company responded promptly to a minor issue 7 years after the initial installation.
Skylight and Sun Tunnel Installations
Some customers have experienced delays or failed follow-ups regarding skylight and sun tunnel installations. Author Mary Smith has been waiting for over a year for the company to return and complete the installation, despite repeated calls and promises.
Gutter Painting
One customer, Damian, appreciated the extra effort the company put into painting gutters to match the house exactly.
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