Do Right By Our Customers. Period.
Highland Commercial Roofing is a regional provider of commercial roofing solutions, proudly serving the Western United States. With over 30 years of experience, we have established ourselves as one of the leading commercial roofing companies in the region. Our commitment to quality, honesty, and unbeatable customer service has earned us numerous awards and accolades, including the prestigious Guildmaster Award for Service Excellence.
Our Expertise
At Highland Commercial Roofing, we specialize in a wide range of commercial roofing services, including:
- Commercial Office
- Commercial Warehouse
- Healthcare
- High-Rise Office
- Industrial & Manufacturing
- Multi-Family Residential
- Retail
- Schools & Education
- Storage Services
Our expertly trained and certified technicians use the latest technology and materials to ensure that your commercial roof is designed, installed, and maintained to the highest standards of quality and performance.
Our Promise
We promise to deliver a comprehensive and reliable commercial roofing solution that meets your specific needs and exceeds your expectations. Our commitment to integrity, ownership, value, and responsiveness guarantees that our customers receive the best possible service and support.
Our Story
Highland Commercial Roofing was founded on the principle of putting our customers first. We believe that by prioritizing our customers' needs and interests, we can build strong and lasting relationships. Over the years, we have proven that this approach can lead to long-term success and growth. Our mission is to build partnerships with our customers while delivering a dependable and comprehensive commercial roofing solution that protects their building investment.
Our Values
- Integrity: We hold ourselves accountable for the decisions and recommendations we make regarding our customers' valuable roofing assets.
- Ownership: We take ownership of our customers' roofing assets and are committed to protecting and enhancing their long-term value.
- Value: We prioritize our customers' physical and fiscal requirements, ensuring that our services are tailored to their specific needs and budget.
- Responsiveness: We are committed to prompt and efficient communication and action, ensuring that our customers' needs are met and exceeded.
Our Executive Team
Our experienced and dedicated team is led by:
- Brett Maurer, Chairman of the Board
- Rick Cunningham, Executive Chairman of the Board
- Michael King, Executive Vice President of Sales
- Scott DeLine, Executive Vice President of Operations
- Rob Keen, CEO and President
Our Locations
We have seven office locations across the Western United States, serving the following regions:
- Southern California
- Northern California
- Arizona
- Nevada
- Utah
- Oregon
- Washington
Contact Us
If you're looking for a trusted and experienced commercial roofing partner, get in touch with us today. We'd be happy to discuss your roofing needs and how we can help.
Initial Issues and Complaints
Highland Roofing has received numerous complaints about their business practices and quality of work. Several reviewers have expressed frustration with the company's unauthorized phone solicitation, despite being listed on "do not call" lists. Additionally, one reviewer reported being blocked from accessing their parking spot due to a Highland Roofing work truck parked in a handicapped spot.
Poor Quality and Workmanship
The company has also been criticized for their poor quality of work. One reviewer reported that their roof began leaking soon after being repaired by Highland Roofing, while another reviewer claimed that the company's roofing material was inferior and failed to address existing issues.
Claims of Unprofessionalism
Several reviewers have described the company's staff as unprofessional, rude, and non-responsive. One reviewer reported being met with the unhelpful response "it is what it is" when they experienced problems with their roof.
Positive Experiences
Despite the overwhelmingly negative reviews, a few reviewers have reported positive experiences with Highland Roofing. One reviewer praised the company's staff and their prompt and professional service, while another reviewer reported that the company had done a great job fixing a leaky roof.
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