For over 60 years, Saddleback Roofing Inc. has been a trusted name in the commercial roofing industry, serving the entire state of California. Our commitment to excellence is evident in every aspect of our business, from our estimators and administrators to our production team. We take great pride in our dedication and professionalism, always striving to achieve new levels of success and excellence in the roofing industry.
Our Services
At Saddleback Roofing Inc., we offer a wide range of services to cater to the needs of our commercial clients. Our services include:
Commercial Roofing
- Carlisle Syntec Roofing
- Duro-Last Roofing
- Johns Manville Shingle Roofing
- Certainteed Shingles
- GAF Shingles
- Malarkey Shingles
- Owens Corning Shingles
- Low-Slope Roofing
- Modified Bitumen
- EPDM Roofing
- PVC Membranes
- TPO
- Built-Up Roof Systems (BUR)
- Metal Roofing
- Metal Roof Repair
- Commercial Roof Repair
- Tile Roofing
- Storm Damage Repairs
- Cool Roofing
- Roof Hatches
- Skylights
Roofing by Application
- Apartment Roofing
- Condo Roofing
- High-Rise Roofing
- Office Building Roofing
- School Roofing
- Mall Roofing
- Shopping Center Roofing
- Warehouse Roofing
Our Process
At Saddleback Roofing Inc., we understand that hiring a roofing contractor can be a daunting task. That's why we strive to make the process as seamless and stress-free as possible. Our process includes:
1. Schedule a Roof Assessment: We will schedule a roof assessment at a time that is convenient for you. We will discuss the issues you're experiencing and talk with you about your goals and needs.
2. Inspection & Written Proposal: We will inspect your roof in person (or plans for new construction) to ensure that we have a full scope of the work involved. We will then prepare a written proposal that includes all options and submit it to you for approval.
3. Schedule Your Project: Once you have decided on materials and colors, we will schedule your project in a way that will impact your life as little as possible. We strive to make the experience one you will brag about to family and friends.
4. Project Commencement & Completion: Shortly before your project kicks off, we will gather and deliver all of the materials to your site. We will inventory all materials to ensure that we have everything we need to complete your project as quickly as possible.
Why Choose Saddleback Roofing Inc.?
At Saddleback Roofing Inc., we pride ourselves on using only the highest quality materials installed on every project using best practices, with no shortcuts taken. We are fully insured by a quality insurer for your protection and ours. We are committed to quality installations that will look great and provide the functionality that you desire.
Contact Us
For more information about our roofing services or to schedule an estimate, please call us at 714-974-1000 or fill out our contact form.
Poor Customer Service
The main issue plaguing this company is its lack of responsiveness and inefficiency. Reviewers have reported difficulty in getting in touch with the company, with emails and messages being ignored or left unresponded to. This has led to frustration and disappointment among customers who are seeking service or assistance.
Communication Breakdown
The breakdown in communication appears to be a recurring theme, with customers expressing concern over the lack of updates or callbacks from the company. This lack of transparency and responsiveness has led to a sense of uncertainty and distrust among customers.
Unacceptable
One reviewer, Stephanie C, had a particularly poor experience, stating that she has been trying to schedule a roof inspection for over a month with no success. Despite having a warranty in place, she has been met with silence from the company, leaving her feeling frustrated and uncertain about what to do next.
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