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Passionate about exceeding expectations, Brian Elder Roofing provides comprehensive roofing solutions for Memphis homes and businesses. Founded on integrity, quality workmanship, and customer satisfaction, we have established ourselves as the leading roofing contractor in the tri-state area.
Years of Expertise & Expertise
With more than a decade of experience under our belts, our skilled team is equipped to handle all aspects of roofing projects, from minor repairs to complete installations. We are licensed, bonded, and insured for your peace of mind. Our team of experts has undergone rigorous training and stays informed about the latest roofing technologies and practices.
Dedicated to Quality & Transparency
At Brian Elder Roofing, we prioritize quality and transparency in everything we do. We use only the highest quality materials from trusted manufacturers and adhere to industry-leading standards. Our commitment to open communication and honest estimates sets us apart from the competition.
Comprehensive Services
Our comprehensive roofing services include:
Residential Roofing
- Routine maintenance and inspections
- Repair services for wind, hail, or weather damage
- Complete roof replacements due to age, damage, or renovation
- Installation and repair of gutters and skylights
Commercial Roofing
- Comprehensive inspections and assessments
- Repair and maintenance services for all types of commercial roofs
- Installation of new commercial roofs
- Expertise in a variety of materials, including TPO, PVC, and metal roofs
Unwavering Support & Guarantees
We stand behind our work with one of the most generous warranties in the region. Our "no questions asked" policy ensures your peace of mind throughout the process. We also offer free inspections and estimates to help you make informed decisions.
Trust Brian Elder Roofing for
- Expert craftsmanship and attention to detail
- Personalized customer service and communication
- Quality materials and craftsmanship
- Competitive pricing and transparent billing
- Unwavering commitment to customer satisfaction
Contact us today for a free consultation and let us help you achieve a strong, secure roof over your head!
Company Reputation and Performance
Brian Elder Roofing has received a mix of reviews, with some customers praising their professionalism and service, while others experienced issues with the crews and oversight. Customer service is a strong aspect of the company, with multiple reviewers commending the responsiveness and knowledge of their representatives. Brent Rainer, in particular, is singled out for his exceptional professionalism and dedication to ensuring customer satisfaction.
Crew Performance and Mistakes
Despite the company's strong reputation, some reviewers experienced issues with the crews that worked on their property. One reviewer reported numerous mistakes, including damage to their landscaping and new shingles, which necessitated costly repairs. Another reviewer felt that the foreman lacked respect for the crews, leading to mistakes and delays.
Customer Service and Communication
However, the company's communication and customer service are exemplary. Reviewers praise the responsiveness of the staff, particularly Brent Rainer, who is credited with resolving issues and keeping customers informed about the status of their projects. The company's willingness to discuss concerns and make amends is also highlighted.
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