Quality Work Throughout Southern Wisconsin for Over 75 Years!
Arrow Roofing and Supply, Inc. is a full service commercial roofing company with offices in Grand Rapids and Traverse City, Michigan. With over 45 years of experience, we have established ourselves as leaders in the roofing industry, providing quality commercial roofing solutions to our clients. Our commitment to excellence, unmatched quality, and superior service has earned us a reputation for delivering exceptional results.
Our Story
Since 1969, Arrow Roofing has aligned itself as an authorized applicator for all major roofing manufacturers, demonstrating a history of quality products, services, and commitment to the markets we serve. Our equipment fleet, including cranes, semi-trucks, boom lifts, roll-off trucks, and more, allows us to completely service our customers and control projects from start to finish.
What Sets Us Apart
We pride ourselves on being a leader within the roofing industry, with several significant differences that set us apart from our competitors. Our customers benefit from our:
- Drug-free workplace, with 14% of our workforce randomly tested every quarter
- Long-term employees, trained in best safety practices and roof system standards
- Exceptional quality, with numerous awards from Carlisle Syntec and Elevate
- Commitment to safety, with a full-time safety director inspecting our projects
- ES-1 certification, ensuring metal products meet current building codes
- $10 million dollar insurance policy, providing coverage for high-end projects
Our Services
Our comprehensive services include:
- Commercial Roofing: We install EPDM, TPO, PVC, Traditional Built-Up-Roofing, Cold Adhesive Built-Up-Roofing, Modified SBS & APP, Shingles, Tile, and Sheet Metal Roof Systems, and Waterproofing.
- Custom Sheet Metal: We provide custom sheet metal services, including fabrication and installation of metal roofing systems.
- Sustainable Roofing: We offer sustainable roofing solutions, including energy-efficient and eco-friendly options.
- Service Work: Our experienced technicians provide top-notch service work, including repairs, maintenance, and inspections.
Get in Touch
We invite you to learn more about our services and how we can assist you with your commercial roofing needs. Contact us today to schedule a consultation or request a quote.
Issues with Communication and Professionalism
Many customers have expressed frustration with the communication and professionalism of Arrow Roofing. Several reviewers mentioned being left in the dark about schedules and appointments, with representatives failing to show up or respond to calls. This lack of responsiveness led to feelings of distrust and frustration among customers.
Disappointing Roof Repair Experiences
Multiple reviewers experienced subpar roof repair services, including incomplete work, leaky roofs, and uncompleted jobs. Customers reported having to chase down representatives to get issues addressed, and in some cases, giving up and finding alternative companies.
Positive Experiences
On the other hand, some reviewers had exceptional experiences with Arrow Roofing, particularly with representative Trenton. These customers praised his professionalism, communication, and work quality. They appreciated his commitment to delivering on promises and providing excellent customer service.
Contractor-Specific Issues
Some reviewers mentioned specific issues with contractors, including a lack of compassion and honesty. These contractors were seen as more interested in making a sale than providing genuine assistance.
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