BUILDING EXCELLENT ROOFS, ONE ROOF AT A TIME
BRS Roofing is a trusted name in the roofing industry, serving residential, commercial, and HOAs in the San Bernardino area. We take pride in building exceptional roofs, one roof at a time, while fostering strong relationships with our clients.
Our Expertise
Our experienced team specializes in all types of roofing systems, including:
- TPO/Single-Ply Roofing: Innovative, energy-efficient, and cost-effective.
- Spray Foam Roofing (SPF): The most energy-efficient roofing material, known for its lightweight and seamless construction.
- Tile Roofing: Durable and long-lasting, offering a variety of colors to match your property.
Our Approach
We believe in open communication and transparency throughout the entire process. Our skilled technicians will work with you to assess your needs, provide honest recommendations, and deliver a personalized solution that meets your specific requirements.
Our Values
At BRS Roofing, our core values are:
- Integrity: We uphold the highest ethical standards and transparency in all our dealings.
- Excellence: We are committed to delivering exceptional craftsmanship and exceeding your expectations.
- Professionalism: We maintain clear communication, efficient scheduling, and meticulous attention to detail.
Our Mission
Our mission is to empower our clients with reliable roofing solutions, fostering peace of mind and strengthening the beauty and functionality of their properties. We take pride in exceeding expectations and building lasting relationships with our clients.
Positive and Negative Reviews
BRS Roofing has received both positive and negative reviews from customers. The positive reviews praise the company's quick response, honest estimates, quality products, and professional service. The negative reviews, on the other hand, complain about unprofessional behavior, careless mistakes, and poor communication.
Communication and Service
The company has been praised for its responsive communication, with one customer stating that the owner had a team out to fix a roof leak within 24 hours. Another customer appreciated the professional communication with the owners and the willingness to make things right to ensure a job well done. Some customers have reported issues with communication, claiming that they were unable to get in touch with the foreman or that promises were not kept.
Workmanship and Quality
Several customers have praised the company's workmanship and quality, stating that the workers are professional, friendly, and do quality work. One customer noted that the installers did not leave roofing nails in the driveway, as they did for another customer. Some customers have reported issues with careless mistakes, such as cutting cables and leaving roofing nails in the driveway.
Permits and Approvals
A few customers have mentioned issues with permits and approvals. One customer reported that the company did not have a permit for the work and shut down a public street, while another customer had to deal with BRS Roofing's crew blocking the street access to their house and several others.
Customer Service
When issues arose, some customers have reported difficulty in getting their concerns addressed. One customer had to deal with a contractor who reneged on a promise to reimburse them for a damaged tire, while another customer felt that the company was unprofessional and careless.
Overall Quality
Some customers have reported issues with cheap materials and poor workmanship, while others have praised the company's use of quality products. The company's response to customer concerns has also varied, with some customers reporting that issues were quickly resolved while others felt that promises were not kept.
Recommendations
Despite some negative reviews, many customers have recommended BRS Roofing to friends and family, praising the company's quick response, quality products, and professional service.
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