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Impeccable Service, Superior Quality
Empire Roofing has proudly served the Northland region since 1999, providing exceptional roofing solutions with the highest level of service. With integrity, expertise, and a commitment to quality, we have become the trusted roofing contractor for countless homes and businesses in the area.
Our Mission
Our mission is to ensure you receive a durable, high-quality, and long-lasting roof that protects your home or business. We work hand-in-hand with you every step of the way, ensuring your complete satisfaction from initial consultation to project completion.
What Sets Us Apart?
- Expert Team: Led by experienced and certified professionals, our team is dedicated to meticulous craftsmanship and personalized customer service.
- Quality Materials: We use only the highest quality materials from trusted manufacturers, ensuring lasting performance and protection.
- Open Communication: We prioritize clear and consistent communication, keeping you updated throughout the process and ensuring your peace of mind.
- Guaranteed Work: Our comprehensive warranties and manufacturer guarantees protect your investment and offer added peace of mind.
Comprehensive Services
We offer a comprehensive range of roofing services, including:
- Roof Inspections: Thorough assessments to identify potential problems and recommend solutions.
- Roof Repair: Expert repairs for leaks, damage, and aging roofs.
- Roof Replacement: Comprehensive removal and installation of new roofs, tailored to your needs.
- Roof Installations: Installation of new roofs for new construction or replacements.
- Gutters & More: Installation, repair, and maintenance of gutters, downspouts, and other roofing accessories.
Experience the Empire Difference
At Empire Roofing, we are committed to exceeding your expectations and delivering unmatched customer service. Contact us today for a free consultation and let us help you achieve a beautiful, secure home or business with a stunning new roof.
Unreliable and Unprofessional Experience
Multiple reviewers have reported having a terrible experience with Empire roofing company. Lack of Communication and Accountability is a common theme among the reviews. The owner, Marlin, is accused of not returning phone calls, screening calls, and avoiding conflicts, leaving customers with unresolved issues.
Subpar Workmanship and Materials
Reviewers have reported poor work quality, including incorrectly applied shingles that are lifting or disintegrating. Additionally, one reviewer had to redo the work because the initial job was done incorrectly, damaging vinyl siding in the process.
Unscrupulous Business Practices
Empire is accused of taking advantage of senior citizens, overpricing their work, and using unqualified laborers who do not speak English. The company's in-house financing and subcontracting practices have also been called into question.
Broken Promises and Misleading Quotes
Reviewers have reported being given misleading quotes, with one reviewer experiencing a quote that was doubled after the initial agreement. The company's excuse for the discrepancy was that the original quote-giver was no longer with the company, leaving customers feeling frustrated and mistrustful.
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