At Broadway Roofing, we take pride in being one of the most trusted and reliable roofing contractors in the Dallas-Fort Worth Metroplex. With over 17 years of experience in the industry, we have built a reputation for providing exceptional service, quality workmanship, and unparalleled customer satisfaction.
Our Mission
At Broadway Roofing, our mission is to serve our customers with excellence, providing them with the best roofing solutions that meet their specific needs. We strive to exceed our customers' expectations by delivering top-notch workmanship, using high-quality materials, and providing outstanding customer service.
Our Services
At Broadway Roofing, we specialize in a wide range of roofing services, including:
Roof Repair
Are you experiencing leaks or damage to your roof? Our team of expert roofers can help you with prompt and effective repairs to get your roof back in working order.
New Roof Installation
Are you looking to install a new roof? Our experienced team can guide you through the process of selecting the best materials and design for your new roof.
Roof Replacement
Is your roof showing signs of wear and tear? Our experts can help you determine whether it's time for a new roof or a repair. We'll work with you to find the best solution for your roofing needs.
Storm Damage Repairs
Has a storm damaged your roof? Our team of experts can help you with prompt and effective repairs to get your roof back in working order.
Leak Detection & Repair
Do you suspect a leak in your roof? Our expert team can help you identify and repair any leaks to prevent further damage.
17-Point Roof Inspection
In addition to our comprehensive roofing services, we also offer a 17-point roof inspection to help you identify potential issues and prevent costly repairs down the line.
Why Choose Broadway Roofing
At Broadway Roofing, we pride ourselves on our commitment to customer satisfaction. We understand that your roof is a vital part of your home, and we're dedicated to providing the highest level of professionalism, integrity, and honesty in all our business relationships.
Communication
Ann M. highly praises Broadway's communication skills, mentioning that the owner was easy to get in touch with and answered all questions promptly. This suggests that the company values transparency and customer service.
Work Quality
Ann M. also mentions that she used Broadway for a second roof replacement, implying that the company's work is satisfactory. However, V. G. has a differing experience, criticizing the company's work as "poor" and citing multiple leaks that have caused damage to their home.
Responsiveness
V. G.'s review highlights a major issue with Broadway's responsiveness, stating that they received no response from the company for over 2 months despite calling multiple times for repairs and reporting leaks. This suggests that the company may have communication issues or a lack of follow-through on customer service.
Insurance and Problem-Solving
Ann M. mentions that Broadway's owner dealt efficiently with her insurance company and adjuster when issues arose, which bodes well for the company's ability to resolve problems.
Conclusion
The mixed reviews for Broadway suggest that the company has some strengths, such as good communication and efficient problem-solving, but also some significant weaknesses, including poor work quality and a lack of responsiveness to customer concerns.
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