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Welcome to Chappell Roofing, the #1 roofing company in the Permian Basin. Founded over a decade ago, we have been providing top-notch roofing services to our valued customers in Midland and the surrounding areas. Our commitment to excellence, reliability, and professionalism has earned us the reputation of being the leading roofing contractors in the region. At Chappell Roofing, we pride ourselves on being a local business that uses local materials, ensuring that your money stays within the community.
Our Mission: Care for the Community
At Chappell Roofing, we believe in giving back to the community that has supported us throughout the years. In 2015, we started a tradition of giving away one free roof annually to a local veteran in need. This initiative, known as the Veteran Giveaway, is our way of expressing gratitude to the brave men and women who have served our country. To date, we have donated five roofs to deserving veterans, and we plan to continue this tradition for many years to come.
Meet Jeremy Chappell: The Man Behind Chappell Roofing
Jeremy Chappell, the founder of Chappell Roofing, is a proud native of Midland. He and his wife have been married for over two decades and are parents to three teenage sons. Jeremy started Chappell Roofing after recognizing the need for reliable, professional, and affordable roofing services in the Permian Basin. With his extensive experience in the well-site drilling industry, Jeremy brings a unique perspective and unparalleled work ethic to the roofing business.
Our Core Values
At Chappell Roofing, we are guided by a strong set of core values that shape the way we conduct our business and interact with our customers:
1. Reliability: At Chappell Roofing, our word is our bond. We are committed to showing up when we say we will, completing your project on time and within budget.
2. Local: As a local business, we are deeply rooted in the Permian Basin community. We use local suppliers to ensure that your money stays within the community, fostering growth and development.
3. Professionalism: We believe that every roofing job we undertake is the beginning of a lifelong partnership with our clients. Our team of roofing professionals is dedicated to providing exceptional service and ensuring your complete satisfaction.
4. Integrity: At Chappell Roofing, we believe in doing the right thing, even when no one is watching. Our team is committed to upholding the highest ethical standards and ensuring that our customers receive the best possible service.
Our Services: Comprehensive Roofing Solutions for Your Home or Business
At Chappell Roofing, we offer a wide range of roofing services to suit your needs, whether you're a homeowner or a business owner. Our services include:
- Commercial Roofing: We provide expert commercial roofing services for businesses of all sizes, ensuring that your property is protected and secure.
- Residential Roofing: Our residential roofing services cater to the unique needs of homeowners, providing durable and attractive roofing solutions that stand the test of time.
- Metal Roofing: As a popular choice for its durability and energy efficiency, metal roofing is an excellent option for both residential and commercial properties. Our team of experts can help you choose the right metal roofing system for your needs.
- Hail Damage Repair: Living in the Permian Basin means dealing with hail storms from time to time. At Chappell Roofing, we specialize in repairing hail damage, ensuring that your roof remains in top condition.
Why Choose Chappell Roofing?
When you choose Chappell Roofing, you're not only selecting a reputable and experienced roofing company; you're also becoming part of the Chappell Roofing family. Here are a few reasons why our customers trust us with their roofing needs:
1. $1 Million General Liability Insurance and Workers Compensation: We are committed to your peace of mind by carrying a high level of insurance coverage, ensuring that you're working with a professional and trustworthy roofer.
2. Transferable Warranties: Our 7-year transferable warranties give you confidence in your roofing investment, even if you decide to sell your property.
3. Perfect 5-Star Rating: Our commitment to excellence is reflected in our perfect 5-star rating, demonstrating our unwavering dedication to customer satisfaction.
Get in Touch with Chappell Roofing Today!
If you're looking for a reliable, professional, and local roofing company in the Permian Basin, look no further than Chappell Roofing. Contact us today at (432) 312-8705 or request a free roof inspection to experience the Chappell Roofing difference for yourself. We look forward to serving you and your roofing needs!
Quality of Work
The reviews highlight the varying experiences with Chappel Roofing. Louis C. expresses extreme dissatisfaction with the quality of work, stating that the newly installed roof collapsed after just a couple of months. On the other hand, Manuela A. and Cameron D. had positive experiences with the company. Manuela's review praises the professionalism and responsiveness of Thomas, who listened to her concerns and wrote a clear agreement. Cameron's review commends the company for ensuring the roof was tight after a recent rainstorm and credits Miss Theresa for putting him at ease.
Communication
Communication seems to be a key factor in the positive reviews. Manuela and Cameron both mention the importance of clear communication and timeliness in response to their concerns. Thomas and Miss Theresa are specifically highlighted for their professionalism and ability to listen to their needs. Louis' review, however, does not provide any information about the communication process.
Customer Service
The reviews suggest that customer service is variable. Louis' experience is exemplified by the collapsed roof, implying a lack of concern for the customer's satisfaction. Manuela and Cameron, on the other hand, were treated with respect and had their concerns addressed. Thomas ensured that the job was completed to their satisfaction and provided reimbursement.
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