At Portland Roofing NW, we are dedicated to providing exceptional roofing services to residential and commercial clients in the Portland area. With over 10 years of combined experience, our team of professionals is committed to delivering high-quality roofing solutions that meet your needs and exceed your expectations.
Our Story
Founded on the principles of excellence, professionalism, and customer satisfaction, Portland Roofing NW has established itself as a reputable and trusted roofing company in the Portland area. Our locally-owned and operated business is fully licensed and insured, with a team of experienced professionals who are dedicated to providing the best roofing solutions for our clients.
Our Services
At Portland Roofing NW, we offer a wide range of roofing services to meet your needs. From residential roof repairs and replacements to commercial roofing solutions, we have the expertise and resources to get the job done right. Our services include:
- Residential Roofing: From shingle roofs to flat roofs, we offer expert residential roofing services to ensure your home is protected from the elements.
- Commercial Roofing: Our team of professionals is experienced in providing commercial roofing solutions for businesses of all sizes.
- Roof Repairs: Is your roof showing signs of wear and tear? Our team of experts can repair and restore your roof to its original condition.
- Roof Replacement: Whether you need a complete roof replacement or a partial replacement, we have the expertise and resources to get the job done right.
- Flat Roofing: From membrane roofing to EPDM roofing, we offer expert flat roofing solutions for residential and commercial clients.
What Sets Us Apart
At Portland Roofing NW, we pride ourselves on our commitment to excellence and customer satisfaction. Here are a few reasons why we stand out from the competition:
- Local Expertise: Our team of professionals is locally-owned and operated, with over 10 years of combined experience in the Portland area.
- Fully Licensed and Insured: We are fully licensed and insured, ensuring that our clients are protected and that our work is backed by our guarantee.
- No Subcontractors: We never use subcontractors to ensure that our clients receive the best possible service and results.
- Excellent Customer Service: Our team of professionals is dedicated to providing exceptional customer service and ensuring that our clients are satisfied with our work.
Mixed Reviews
The reviews for Portland Roofing Northwest are mixed, with both positive and negative experiences shared by customers.
Professionalism and Quality of Work
Several reviewers praised the company's professionalism, attention to detail, and expertise. For example, Alex Garcia gave the company a 5-star rating and stated that they did a "spectacular job" on his roof. He also appreciated their commitment to customer satisfaction and their willingness to go above and beyond to meet his needs. On the other hand, several reviewers expressed disappointment with the company's communication and responsiveness. Brittany Baca and Willie Gore both experienced difficulty getting in touch with the company, and Lulu R. was frustrated by the lack of information provided about repair costs.
Communication Issues
Communication seemed to be a major issue for several reviewers. Willie Gore stated that the company did not respond to his calls, texts, or emails, and Lulu R. expressed frustration with the company's voicemail system. Brittany Baca also reported difficulty in getting in touch with the company to schedule the roof repair.
Scam Allegations
Several reviewers accused the company of being a scam. Meryl Logue shared a police report that alleged the company's owner, Derek McCracken, had dumped roofing trash on a neighbor's driveway, and S. E. reported finding evidence of illegal dumping in a residential driveway. Brittany Baca also stated that the company did not respond to her repeated attempts to get in touch with them.
Positive Experience
Tim R. gave the company a 5-star rating and reported a positive experience with their roof repair service. He stated that the company did a great job and that his new roof looks great.
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