Business Details
Emergency
services
Trusted Damage Restoration & Construction Services in Traverse City, MI
First Call Restoration has established itself as a trusted provider of comprehensive restoration and construction services in Traverse City, Michigan, and surrounding areas. With 40 years of combined experience, our team delivers high-quality solutions for water damage, fire restoration, storm recovery, roofing, and home remodeling projects. We prioritize customer satisfaction by combining advanced techniques with premium materials from trusted brands like CertainTeed and Owens Corning. Our licensed, insured professionals are equipped to handle emergencies 24/7, offering same-day service and free estimates. As a woman-owned, locally operated business, we emphasize transparency, reliability, and personalized attention to every client. Our commitment to excellence is reflected in our partnerships with industry organizations such as IICRC and Haag Certified, ensuring adherence to the highest standards.We specialize in minimizing structural damage through services like mold remediation, structural drying, and debris removal while maintaining a focus on safety and efficiency. Our team works closely with insurance providers to streamline claims processes, reducing stress for homeowners and businesses alike. From emergency response to complete property restoration, we aim to exceed expectations through meticulous craftsmanship and dedicated support. This combination of expertise, accountability, and community focus has earned us consistent recognition from satisfied clients across residential, commercial, and industrial sectors.
Services
Water Restoration
Fire Restoration
Storm Restoration
Residential Roofing
Home Remodeling
Roof Repairs
Mold Remediation
Highlights and features
- 40 years combined experience in restoration and construction
- Licensed & insured for your protection
- Woman-owned and locally operated
- Same-day emergency service available
- Free estimates with no obligation
Associations and certifications
- IICRC
- Haag Certified
What people say
Great job
Fantastic results
Highly recommend
Very taken care of
Prompt assessment
Services
Water Restoration
Our water restoration specialists address flood damage, sewage contamination, and plumbing emergencies across residential, commercial, and industrial properties. We employ industrial-grade extraction equipment and dehumidification systems to prevent mold growth while restoring structural integrity. Our team follows strict safety protocols to ensure contaminated water is handled properly, minimizing health risks and property loss.
Fire Restoration
We provide comprehensive fire damage solutions including smoke residue removal, structural assessment, and content cleaning. Our technicians evaluate heat exposure effects on building materials and implement odor elimination strategies. We coordinate temporary repairs to secure properties while managing insurance claims documentation to streamline recovery processes for homeowners and businesses.
Storm Restoration
Our storm restoration services address hurricane, tornado, and severe weather impacts including broken windows, roof damage, and fallen trees. We perform emergency board-ups, debris removal, and structural drying to prevent further property degradation. Certified technicians assess hail damage to roofing systems and facilitate insurance-covered repairs using manufacturer-approved materials.
Residential Roofing
We offer complete roofing solutions from new installations to emergency storm repairs using premium materials from CertainTeed, GAF, and Owens Corning. Our team handles asphalt, metal, and flat roof systems with proper ventilation and ice dam prevention techniques. All work includes warranty options and follows local building code requirements for long-term durability.
Home Remodeling
Our remodeling services enhance property value through kitchen and bathroom upgrades, flooring replacement, and exterior improvements. We manage full home renovations while maintaining structural integrity and energy efficiency. Projects incorporate modern design elements with functional layouts, using quality materials and skilled craftsmanship to meet individual client specifications.
Questions
What areas do you service?
We serve Traverse City, Gaylord, and surrounding Michigan areas for all restoration and construction projects.
Do you offer emergency services?
Yes, we provide 24/7 emergency response for water, fire, and storm damage situations.
Are your technicians certified?
Our team holds IICRC and Haag certifications for professional damage assessment and restoration procedures.
How does insurance coordination work?
We assist with documenting damage claims and communicate directly with insurance providers throughout the restoration process.
What payment methods do you accept?
We accept cash, checks, MasterCard, and Visa for completed restoration and remodeling projects.
Do you offer warranties?
Yes, we provide warranties on roofing materials and workmanship for eligible restoration projects.
