Extending our family values into our business practice
For over 35 years, Headlee Roofing Co., Inc. has been a family-owned and operated business dedicated to providing exceptional roofing services to residential and commercial customers in the greater Phoenix and Tucson areas. Our mission is to deliver unparalleled service, craftsmanship, and expertise to ensure that our customers' roofing needs are met with precision and professionalism.
Our History
In 1981, the Headlee family took a bold step, venturing into the roofing industry with a small team and a modest setup. Today, we have grown to become one of the most respected and trusted roofing companies in the region. Our family's commitment to hard work, ethics, and values has enabled us to maintain a strong reputation and build lasting relationships with our customers.
Our Certifications
At Headlee Roofing Co., Inc., we take pride in our certifications and affiliations with top-tier organizations in the industry. We are:
- ATAS and AEP SPAN Approved Metal Roofing Contractor
- Certified Foam Roof Applicator
- GAF Certified Contractor
- Tamko Approved Roofing Contractor
- Tile Roofing Institute Certified Installer
- Member of the Arizona Roofing Contractors Association since 1982
Choosing a Roofing Contractor
When selecting a roofing contractor, it is crucial to consider several factors. Here are some key aspects to keep in mind:
1. Verify the License: Ensure the contractor is licensed and has a valid Registrar of Contractors number (ROC#).
2. Check Customer Reviews: Research the contractor's reputation through online reviews and testimonials.
3. Evaluate Longevity: A longer-established company tends to have more credibility.
4. Compare Contracts: Carefully examine the contractor's bids or estimates to ensure they include all expected work and services.
5. Request Certificates of Insurance: Verify the contractor's insurance coverage to ensure you are protected.
6. Quality Work: Be prepared for quality work, as it is often reflected in the final cost.
Our Services
At Headlee Roofing Co., Inc., we offer a comprehensive range of roofing services to cater to our customers' diverse needs, including:
- New Construction and Re-Roofing
- Repairs, Maintenance, and Coatings
- Patio and Walk Deck Installations
- Expert Service Department Inspections and Consultations
- Custom Gutters and Metal Flashing
- Storm Damage Repair and Replacement
- Various Roofing Systems, such as Asphalt Shingles, Tile, Copper Mansards, and more
MSDS
As responsible employers, we believe in providing our employees with access to essential safety information. Below is a list of Materials Safety Data Sheets (MSDS) for materials we may use.
Customer Experience Issues
Many customers have expressed dissatisfaction with their experience with Headlee Roofing. Several reviewers have described the company's workers as rude and unprofessional, with some going as far as to say they felt intimidated or harassed. Communication issues were a significant problem, with customers feeling that they were not kept informed about the status of their projects or provided with clear explanations of the work being done.
Work Quality Concerns
Several reviewers have expressed concern about the quality of work provided by Headlee Roofing. Some reported that the company's installation methods were careless and that materials were not used as specified in the construction plans. One reviewer even had to hire a second roofing company to re-do the work because of the poor quality of the original installation.
Inconsistencies and Lack of Follow-Through
Many customers have reported that Headlee Roofing failed to follow through on commitments, such as scheduling appointments or delivering on promises. Some reviewers felt that the company was unresponsive or difficult to communicate with, leading to frustration and disappointment.
Positive Comments
NONE
Negative Comments
Customers have expressed severe dissatisfaction with their experience with Headlee Roofing, citing issues with customer service, work quality, and communication. The company's workers were often described as rude and unprofessional, and customers felt that they were not kept informed about the status of their projects or provided with clear explanations of the work being done.
