The POWER of PROFESSIONALISM
At Welte Roofing Company, we take pride in being Pittsburgh's premier slate and tile specialists. Our team of experts has been serving the community for years, providing top-notch roofing services that exceed our customers' expectations. We understand that a roof is more than just a physical barrier; it's a symbol of protection, security, and comfort for you and your family. That's why we're committed to delivering exceptional quality, unparalleled customer service, and unmatched expertise in the roofing industry.
Our Story
Our journey began with a simple yet powerful mission: to provide the highest quality roofing services that meet the unique needs of our customers. Over the years, we've built a reputation for excellence, earning the trust of homeowners and businesses across Pittsburgh. Our team of dedicated professionals is passionate about what they do, and it shows in every project we undertake. From new roofing systems to maintenance programs, roof repairs, and inspections, we're dedicated to delivering exceptional results that stand the test of time.
Our Services
At Welte Roofing Company, we offer a comprehensive range of services designed to meet the diverse needs of our customers. Our services include:
- New Roofing Systems: We professionally install all types of roofing systems, including shingles, slate, tile, shake, rubber, and metal.
- Maintenance Program: Our Fall and Spring maintenance program ensures your roof is ready for the changing seasons.
- Roof Repairs: We provide year-round repair services to address any issues with your roof system.
- Roof Inspections: Our detailed roof inspections help identify potential problems and provide a clear understanding of your roof's condition.
- Other Services: We offer a range of additional services, including gutters, downspouts, soffit, fascia, siding, skylights, and custom metal work.
What Sets Us Apart
At Welte Roofing Company, we're committed to delivering exceptional quality, unparalleled customer service, and unmatched expertise in the roofing industry. Our team of dedicated professionals is passionate about what they do, and it shows in every project we undertake. We're proud to be among the top 14% of roofing companies in Pittsburgh, according to Expertise.com's recent awards.
Testimonials
Don't just take our word for it! Our customers have praised our exceptional service, quality workmanship, and unparalleled customer care. Here's what some of our satisfied customers have to say:
- "Welte Roofing came out and fixed the small leak quickly to our great relief. We followed up with a request for a pro-active maintenance plan assuming we would be there for another 30 years." - Joe G.
- "It was a pleasure working with you and your company. Thank you for your prompt communication and patience too with my questions. We are very happy with our new roof!" - Lindsey S.
Poor Customer Service and High Prices
Some customers were left dissatisfied with the service provided by Welte Roofing. Several reviewers mentioned high prices without sufficient transparency, which led to disappointment and mistrust. For example, one customer was not aware of the $200 minimum charge for gutter cleaning, while another was shocked by the estimated four-month lead time and high hourly rate for repair services. This lack of customer empathy and transparency led to negative reviews and perceived poor service.
Quality Service and Excellent Communication
On the other hand, several customers had positive experiences with Welte Roofing. Reviewers praised the company's excellent communication, professionalism, and quality work. One reviewer highlighted the patient and knowledgeable interaction with Jeremy, who worked closely with them to select the perfect siding for their historic home. The customer was impressed by the team's efficiency, thoroughness, and attention to detail, as well as their fair pricing. Another reviewer appreciated the company's proactive maintenance plan and the crew's dedication to their work.
