Building Relationships and Turning Houses Into Homes
At Home Pro Windows, Roofing, Siding & Doors, LLC, we understand that your home is more than just a building - it's a sanctuary, a refuge, and a reflection of your personal style. As professionals in the roofing, siding, and window installation industry, we are dedicated to helping you turn your house into a home that you love to come back to.
Our Mission
Our mission is to provide high-quality, affordable, and reliable services to our customers. We take pride in our work, and strive to exceed our clients' expectations by providing exceptional customer service, using high-quality products, and ensuring that our work is completed to the highest standards.
Our Services
At Home Pro Windows, Roofing, Siding & Doors, LLC, we offer a wide range of services to help you achieve your vision for your home. From roofing and siding to windows and doors, we have the expertise and experience to handle all your needs.
Asphalt Roofing
Asphalt roofs are a popular choice for many homeowners due to their affordability and durability. Our team of experts can help you choose the right asphalt shingles for your home, and install them with precision and care.
Metal Roofing
Metal roofing is a popular choice for its durability and appealing aesthetic. Our team can help you choose the right metal roofing material and install it with precision and care.
Windows
Windows are an essential part of your home, providing light and air while adding to the aesthetic appeal of your property. Our team can help you choose the right windows for your home, and install them with precision and care.
Siding
Your siding plays a crucial role in protecting your home from the elements, insulating it, and adding to its aesthetic appeal. Our team can help you choose the right siding for your home, and install it with precision and care.
Door Replacement
Doors are an important part of your home's security, functionality, and aesthetic appeal. Our team can help you choose the right door for your home, and install it with precision and care.
Project Design Specialist
Our project design specialist can take the lead on your project, assisting with all aspects to ensure that everything turns out perfectly. Whether you're building a new home or renovating an existing one, our team can help you bring your vision to life.
At Home Pro Windows, Roofing, Siding & Doors, LLC, we pride ourselves on our expertise, commitment to quality, and dedication to exceptional customer service. We're dedicated to helping you turn your house into a home that you love to come back to.
Installation Experience
The installation process was a major issue for some customers. One customer waited for over 9 months to get their windows installed, facing a series of lies and miscommunications with the project manager. Another customer had to babysit their project manager to get their windows installed, with multiple failed attempts and lack of communication.
Sales Experience
The sales experience was also a problem for some customers. One customer felt bullied by a pushy and unprofessional salesman who didn't measure the doors correctly and was more interested in petting the customer's animals than discussing the project. Another customer had issues with the salesperson not providing adequate information and not being responsive to questions.
Quality of Work
On the other hand, some customers were extremely satisfied with the quality of work provided by Home Pro. They praised the professionalism and courtesy of the installers, the excellent quality of the windows and roofing, and the timely completion of the project.
Communication
Communication was another area where Home Pro fell short. Some customers did not receive adequate updates about their projects, and some were left feeling pressured to sign off on incomplete work.
