Your Roof is Our Priority
A Family-Focused Roofing Company in Rochester, NY
Tony The Roofer is a locally owned and operated roofing company serving the Rochester, NY community. With over 26 years of experience in the field, we believe in providing quality craftsmanship, exceptional customer service, and unmatched transparency throughout every project.
Our Expertise
At Tony The Roofer, we specialize in all aspects of roofing, including:
- Roof inspections and estimates: We provide hassle-free estimates with no pressure or sales tactics. Our experienced technicians will promptly inspect your roof and provide you with a detailed report of any issues or concerns.
- Roof repairs: From minor leaks to complete roof replacements, we handle all types of repairs efficiently and effectively.
- Roof replacements: We install new roofs using premium materials from trusted manufacturers like IKO. Our skilled installers ensure meticulous workmanship and attention to detail.
- Roof maintenance: We offer comprehensive roof maintenance plans to prevent future problems and prolong the lifespan of your roof.
What Sets Us Apart
What makes Tony The Roofer unique is our unwavering commitment to:
- Transparency: We provide clear and upfront communication throughout the entire process, explaining each step and answering any questions you have.
- Customer-centric approach: We prioritize your needs and concerns, ensuring your complete satisfaction.
- Quality materials: We use only the highest quality materials from reputable manufacturers to guarantee lasting and reliable protection for your home.
- Experienced team: Our skilled and certified installers have years of experience and are dedicated to providing exceptional workmanship.
Our Promise
At Tony The Roofer, we stand by our work with an unwavering commitment. We offer:
- Lifetime warranty: Our roofs are protected by a 15/15/Lifetime warranty, ensuring peace of mind and unprecedented coverage.
- Hassle-free process: We make the entire process of getting a new roof as stress-free and convenient as possible.
- Exceptional customer service: We are committed to exceeding your expectations with personalized communication and dedicated attention to detail.
Experience
The majority of the customers had a positive experience with the company, citing professional and knowledgeable staff, quick response times, and high-quality work. Tony and his team were praised for their attention to detail, punctuality, and value for the services provided.
Communication
Tony's communication skills were highlighted by several customers. He was described as informative, knowledgeable, and willing to take the time to address concerns and answer questions from the customers. His team also demonstrated good communication skills, leaving no mess behind and ensuring that the customer was satisfied with the work done.
Workmanship
The customers who left positive reviews praised the quality of work done by Tony and his team. They did a complete tear-off and re-roof, ensuring that the job was done right the first time. The team also checked for any issues underneath the roof sheathing to ensure a thorough job.
Disappointment
Unfortunately, one customer had a negative experience with the company. Tracie Ruger left a one-star review, stating that they never received the new roof despite several scheduled dates. The customer felt frustrated and eventually gave up on the company.
