Quality, Service, and Attention to Detail, Every Time!
At Pinnacle Roofing, we pride ourselves on delivering exceptional roofing and exterior services to homeowners and businesses in the Charlotte area. With a commitment to quality and a passion for craftsmanship, we've built a reputation as one of the region's most trusted and respected roofing companies.
Our Services
We specialize in a wide range of roofing solutions, including traditional shingle roofing, metal roofing, slate roofing, tile roofing, and flat roofing. We also offer custom metal fabrication services, creating one-of-a-kind architectural features and accessories for homes and businesses. Whether you need routine maintenance, repair work, or a complete replacement of your roof, our experienced team is dedicated to providing personalized service and attention to detail.
What Sets Us Apart
There are several factors that set us apart from other roofing companies in the area. We're committed to hand-nailing shingles on traditional shingle roof projects, ensuring a secure and long-lasting installation. We also offer custom sheet metal fabrication services, allowing us to create unique architectural features and accessories for our clients. Additionally, our experienced team is knowledgeable about the local weather patterns and can recommend the best products and materials for your specific roofing needs.
Why Choose Pinnacle Roofing?
At Pinnacle Roofing, we're dedicated to providing exceptional service and quality workmanship. We understand the importance of a well-maintained roof and the impact it can have on your property's value and integrity. Our team is committed to ensuring that our clients receive the highest level of service and satisfaction. We strive to build long-term relationships with our clients, which is why we're proud to say that most of our business comes from referrals from satisfied customers.
What Our Customers Say
We're honored to have received numerous testimonials and reviews from our satisfied clients. Here are just a few examples of what our customers have to say:
- "I cannot begin to say how awesome this company is! They replaced our roof and did a wonderful job. They did everything just as they said and were punctual, courteous, extremely professional and meticulous with our landscaping, outdoor furniture and cleanup." - Patty Griffin
- "Fantastic. Customer service from Will Cappleman & his team! Send me some biz cards - we will recommend y'all to everyone!" - Katie Wojcik
Contact Us
At Pinnacle Roofing, we're dedicated to providing exceptional service and quality workmanship. Whether you're in need of roofing, gutters, or custom metal fabrication services, we're here to help. Contact us today to schedule a consultation and let us help you achieve the exterior of your dreams.
Quality and Professionalism
The reviews for Pinnacle Roofing and Exteriors are mixed, with some customers praising the company's quality work and professionalism, while others have had a negative experience.
Positive Reviews
Several reviewers have praised the company's quality work, professionalism, and customer service. Chris Wentz, Carl Carlson, Melissa Bortko, Dennise Cox, Laurie Watson, and Dave Meyer all gave the company 5-star reviews, citing excellent workmanship, attention to detail, and courteous treatment. Melissa Bortko even credited the company with saving her from a potential leak by performing a thorough roof inspection before she purchased her home.
Negative Reviews
On the other hand, some reviewers have had a disappointing experience with Pinnacle Roofing and Exteriors. Jules, Tayanna Booker, Andrea Mcsweeny, and Dylan Wilson all gave the company 1-star reviews, citing unprofessional behavior, lying, and poor communication. Jules reported being gaslighted by Stephen, the sales representative, and having her calls ignored for months. Tayanna Booker described the company as "not professional at all" and said the staff was rude. Andrea Mcsweeny waited over two months for an estimate and was eventually given up on. Dylan Wilson had a frustrating experience trying to get a quote, with multiple delays and eventually being told the company was too busy to provide one.
Conclusion
While Pinnacle Roofing and Exteriors has some excellent reviews, there are also some significant concerns about the company's professionalism and customer service. It's clear that the company needs to work on improving their communication and treatment of customers.
