Your Roof, Our Expertise. Your Satisfaction, Our Goal
Our Mission
At Mid-Ark Roofing, we believe that a durable and aesthetically pleasing roof is an essential part of every home and business. Since 1997, we have been providing Central Arkansas with exceptional roofing services, characterized by meticulous craftsmanship, quality materials, and unwavering customer service.
Our Expertise
Our experienced team of professionals offers a comprehensive range of roofing services for both residential and commercial properties, including:
- Residential Roofing: Repair, replacement, and installation of all major roofing systems, specializing in asphalt shingles, metal roofing, and slate and tile roofs.
- Commercial Roofing: Comprehensive solutions for low-slope and steep-slope roofs, including flat roofs, TPO roofs, and rubber roofs.
- Inspection & Maintenance: Regular inspections to identify potential problems and preventative measures to extend the lifespan of your roof.
Our Values
At the heart of our company lies a deep commitment to:
- Quality: We only use the highest quality materials and adhere to the strictest industry standards.
- Integrity: We are honest, reliable, and transparent in all our interactions.
- Customer Focus: We prioritize clear communication and work closely with each client to understand their needs and expectations.
- Craftsmanship: Our skilled technicians take pride in their workmanship, ensuring meticulous attention to detail and a meticulous finish.
Why Choose Mid-Ark Roofing?
Our commitment to quality, integrity, and customer service has earned us a stellar reputation in Central Arkansas. Customers choose us because:
- We have over 30 years of experience.
- We have an A+ rating with the BBB.
- Our employees are highly skilled and certified.
- We use only the highest quality materials.
- We provide transparent pricing and detailed estimates.
Contact Us Today
For a free consultation and personalized quote, contact Mid-Ark Roofing today! We look forward to helping you achieve a lasting and reliable roofing solution for your home or business.
Disappointing Experience with Mid-Ark Roofing
Initial Response and Estimate
The reviewer, Lee Elkins, was initially pleased with Mid-Ark Roofing's quick response to their request for an estimate to replace the roof at their church building. However, this positive experience was short-lived.
Lack of Professionalism and Communication
The reviewer was disappointed with the company's unprofessional behavior, particularly with Zak Lowry, who seemed put off when he learned that the church had scheduled estimates with multiple companies. Despite this, Zak kept his scheduled appointment, but failed to provide a proposal or any communication after the visit. The reviewer's attempts to contact Zak or the company were met with silence, leading to feelings of being "ghosted."
Poor Customer Service
The reviewer was frustrated with the lack of communication from Mid-Ark Roofing, despite providing multiple ways to contact them. They felt that the company's unprofessional behavior and poor customer service were unacceptable and would not recommend them to anyone.
Inability to Compete with Other Contractors
The reviewer noted that other contractors they had contacted were understanding of their need to get multiple estimates and did not exhibit the same level of unprofessionalism as Mid-Ark Roofing.
