At Frank Fiala Roofing, Inc. (FFR), we are dedicated to providing exceptional roofing services to residential, commercial, and industrial clients in the Bay Area and surrounding communities in Northern California. With decades of experience in the industry, our team of licensed, bonded, and insured professionals is committed to delivering high-quality, long-lasting solutions that meet the unique needs of our clients.
Our Commitment to Excellence
We take pride in our commitment to excellence, which is reflected in our commitment to providing quality services at a fair price, backed by the best warranty available in today's market. Our team is dedicated to inspecting and evaluating every roof structure and system, determining the best solution for each client's needs, and providing transparent explanations of our findings. We pride ourselves on our attention to detail, ensuring that every project is completed to the highest standards of quality and craftsmanship.
Our Services
FFR offers a comprehensive range of roofing services, including commercial, industrial, and residential roofing solutions. Our team is equipped to handle every aspect of roofing, from roof installation, reroofing, and roof coatings to HOA inspections and reserve studies. We understand the importance of providing reliable, long-lasting solutions that protect our clients' properties and investments.
Why Choose FFR?
At FFR, we set ourselves apart from other roofing contractors through our commitment to excellence, our attention to detail, and our dedication to providing exceptional customer service. We offer free inspections and diagnostic estimates, 24/7 emergency services, and unbeatable warranties. Our team is available when you need us, and we're proud to have earned a reputation as one of the Bay Area's most trusted and reliable roofing contractors.
Get in Touch
If you're looking for a trusted partner for your roofing needs, look no further than Frank Fiala Roofing, Inc. Contact us today to schedule a free estimate, and let our team of experts provide you with the peace of mind that comes with knowing your property is protected by a high-quality, long-lasting roof.
Work Quality and Attention to Detail
The reviewers generally praised the work quality and attention to detail of Fiala Roofing. Many reviewers mentioned that the company did an excellent job, with one reviewer stating that they did "top quality work" and another mentioning that they were "extremely friendly" and had "attention to detail".
Customer Service and Communication
However, some reviewers had issues with the company's customer service and communication. One reviewer mentioned that it was "very difficult to get a hold of them" and that they had to wait weeks for a response. Another reviewer mentioned that the owner, Frank, was "very mean" and "rude" when they called to report a problem.
Warranty and Follow-up
On a positive note, some reviewers praised the company's warranty and follow-up service. One reviewer mentioned that they were impressed with how the company prioritized their case despite the 2-year gap from the original work, and another reviewer mentioned that the company quickly responded to issues and repaired them under warranty.
Negative Experiences
Unfortunately, some reviewers had negative experiences with the company. One reviewer mentioned that the company was "totally inconsiderate" and would not use them again. Another reviewer had a bad experience with the company damaging their balcony ceiling and not responding to their complaints in a timely manner.
