Your Roof, Our Expertise, Your Satisfaction
Rike Roofing Services, Inc. is a locally run and operated commercial roofing company that has been providing top-notch roofing services to the Carolinas and surrounding areas since 1936. With over 87 years of experience, we have established ourselves as a trusted and reliable partner for all your roofing needs. Our team of experts is dedicated to delivering exceptional service, quality, and value to our customers, and we take pride in our commitment to exceeding customer expectations.
Our Services
At Rike Roofing Services, we offer a wide range of services to cater to the unique needs of our residential and commercial clients. Our services include new construction roofing, roof replacement, roof maintenance, roof repair, and roof restoration. We also provide specialized services such as sheet metal and waterproofing. Our team of experts is equipped with the latest skills and knowledge to handle any roofing project, no matter the size or complexity.
Our Philosophy
At Rike Roofing Services, we believe in building lasting relationships with our clients, associates, manufacturers, and the community. We are committed to conducting business in a manner that exceeds customer expectations, and we strive to deliver the best solution, quality, and value at competitive pricing. Our philosophy is built on the core values of teamwork, passion, client service, excellence, accountability, integrity, and respect.
Our Mission
Our mission is to deliver the best possible service to all our clients and their representatives. We assess the needs of each project and deliver the right solutions, quality, and value. We continually study the changes that take place in the industry to enhance our ability to serve our clients more effectively and positively.
Our Commitment
At Rike Roofing Services, we are committed to providing the best service, solutions, quality, and value to our customers. We believe in building relationships that last, and we strive to deliver exceptional service that exceeds customer expectations. We are passionate about our work, and we take pride in our commitment to delivering the best possible service to our clients.
Positive Customer Experience
Rike Roofing Services has received an overwhelming number of positive reviews from satisfied customers. Many have praised the company's commitment to customer satisfaction, with some even mentioning specific instances of excellent service. For example, one reviewer mentioned that the company replaced six roofs on their apartment complex over five years, and that the work was done with great professionalism and attention to detail. Another reviewer praised the company's prompt response to a major leak, saying that it was repaired within three hours.
Services and Quality of Work
Reviewers consistently praised the company's services, mentioning a range of tasks that they performed, including roof installation, repair, and inspection. Several reviewers mentioned that the company's workers took great pride in their work, and that they were careful to complete each task to a high standard.
Customer Service and Responsiveness
Many reviewers praised the company's excellent customer service, mentioning that they were always responsive and prompt in their communication. One reviewer even mentioned that the company's owner, Allen, came to their house and performed the work himself, which was seen as a testament to the company's commitment to customer satisfaction.
Mixed Reviews
Not all reviews were entirely positive, however. Two reviewers expressed disappointment with the company's service, citing issues with responsiveness and communication. One reviewer mentioned that they were ghosted by the company multiple times, and another reviewer mentioned that they were turned away due to their age.
