A new beginning for your home
Here at Alpha Roofing and Construction, we are committed to providing the highest level of customer satisfaction in the roofing and exterior contracting industry. Our mission is to be 100% customer-focused, and we strive to achieve this goal through our dedication to quality workmanship, exceptional customer service, and a passion for delivering results that exceed our customers' expectations.
Our Services
As a local roofer serving the greater Atlanta area, we offer a wide range of services to meet the unique needs of our residential and commercial clients. Our expertise includes new roof installations, roof replacements, roof repairs, and roof maintenance, as well as exterior services such as siding replacement and gutter installation. Whether you're in need of emergency roof repairs or planning a new roof installation, our experienced and knowledgeable roofers are here to help.
Why Choose Us
At Alpha Roofing and Construction, we understand the importance of a well-maintained roof, and we are committed to delivering outstanding results for our customers. Our team of skilled roofers and exterior professionals take pride in their work, and we strive to provide exceptional customer service from start to finish. With flexible financing options and a commitment to total customer satisfaction, we aim to meet the unique needs of each and every one of our customers.
Our Guarantee
At Alpha Roofing and Construction, we guarantee that we will provide the very best service possible. We understand that your roof is a significant investment, and we take the utmost care in our assessments and work. Whether you need an emergency roof repair or a new roof installation, we are here to help. With a reputation for excellence and a commitment to customer satisfaction, you can trust Alpha Roofing and Construction to deliver the results you need.
Quality of Service and Communication
The reviews of Alpha Roofing are mixed, with some customers having excellent experiences and others being disappointed. Author Debbie Mitchell had a poor experience, reporting that her roof replacement had issues with shingle detachment and that the company was unresponsive to her calls and concerns. Author David Wooten Jr, on the other hand, had a positive experience, praising the company's professionalism and communication throughout the process.
The Good, the Bad, and the Ugly
The good: Several customers praised the company's communication and customer service, with some saying that the staff was knowledgeable, helpful, and responsive. Many reviewers appreciated the company's willingness to work around their schedules and provide a high level of quality work.
The bad: Debbie Mitchell's experience highlights some of the company's shortcomings, including poor communication and unresponsive staff. She also had to negotiate with insurance companies and deal with ongoing issues with her roof.
The ugly: The reviews highlight the importance of follow-up and after-sales service. Some customers experienced issues with their roofs after the initial installation, and the company's response to these issues was slow or unhelpful.
Key Takeaways
While Alpha Roofing has some loyal customers, the reviews also highlight the importance of clear communication, follow-up, and after-sales service. It's essential for customers to research the company thoroughly and understand their policies and procedures before engaging their services.
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