We pledge to treat each home as if it was our own!
Who We Are
At Family Roofing & Restoration, we understand the significance of providing a roof over your family's head. As a woman-owned company, we pride ourselves on our commitment to excellence and customer satisfaction. Led by Laya Laboe, our CEO, who has over 12 years of experience in the roofing and storm restoration industry, we strive to make each home's exterior restoration process as hassle-free as possible.
Our Services
As a full-service exterior restoration company, we offer a range of services, including:
- Roofing: We specialize in re-roofs and roofing repairs for both residential and commercial properties.
- Gutters: Our team installs and repairs gutters to ensure proper water flow and prevent damage to your home.
- Siding: We install and repair siding to protect your home from the elements.
- Painting: Our team provides painting services for both interior and exterior walls.
- Windows: We install and repair windows to improve your home's insulation and energy efficiency.
- Skylights: Our team installs and repairs skylights to provide natural light and add aesthetic appeal.
- Fencing: We install and repair fences to enhance your home's exterior.
- Masonry: Our team works on masonry repairs and installations for both residential and commercial properties.
- Concrete: We install and repair concrete structures, such as driveways and sidewalks.
- Stucco: Our team provides stucco installation and repair services.
- Stone Facades: We install and repair stone facades to add a touch of elegance to your home.
- Exterior Doors: Our team installs and repairs exterior doors to ensure proper security and insulation.
- Garage Doors: We install and repair garage doors to improve your home's functionality.
- Patio Covers: Our team designs and installs patio covers to provide shade and protection from the elements.
- Awnings: We install and repair awnings to enhance your home's exterior.
- Shutters: Our team installs and repairs shutters to add a touch of elegance and protection from the elements.
- Carpentry: We provide carpentry services for a range of projects, from door installation to deck building.
What Sets Us Apart
At Family Roofing & Restoration, we pride ourselves on our commitment to customer satisfaction and transparency. We believe that clear communication and trust are essential to a successful exterior restoration process. Here are a few ways we stand out from the competition:
- No money upfront: We don't require payment until the job is complete and you're satisfied with the work.
- Free upgrades: We offer free upgrades from 3-tab shingles to dimensional shingles, which provide better wind resistance and insurance benefits.
- Impact Resistant Shingle Upgrade: We can provide an Impact Resistant Shingle upgrade, which can qualify you for up to a 30% discount on your homeowner's insurance premiums.
- Accredited by the Better Business Bureau: We have an A+ rating with the BBB and zero complaints in our 7-year history.
Our Mission
Our mission at Family Roofing & Restoration is to provide families with superior customer service that is worthy of one's highest recommendation. We strive to make the exterior restoration process as hassle-free as possible, ensuring that our clients can focus on what matters most - their families.
Excellent Customer Service
The reviews highlight the exceptional customer service provided by Family Roofing. Many reviewers praised the company's professionalism, courtesy, and attentive nature throughout the entire process, from estimating to completing the job.
Insurance Claims and Advocacy
Several reviewers appreciated the company's expertise in handling insurance claims, with Laya being mentioned specifically for her persistence and knowledge in dealing with insurance companies. This helped to alleviate stress and ensured that customers received the necessary support.
Quality of Work
The quality of work performed by Family Roofing was consistently praised by reviewers, with many mentioning the attention to detail, cleanliness, and respect shown by the roofing crew.
Communication and Responsiveness
Customers were impressed with the prompt responses, clear communication, and regular updates provided by the company, ensuring that they were always informed about the progress of their project.
Local and Woman-Owned Business
Some reviewers appreciated the fact that Family Roofing is a local, woman-owned business, with Laya being a knowledgeable and honest professional who knows her trade.
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