Building with Innovation, Delivering with Excellence
At Cost Roofing, we understand the importance of your roof. It's one of your first lines of defense against Mother Nature and a key to keeping your family safe and secure. That's why our skilled roofing professionals are here to assist you with the everyday maintenance of your roof and emergency roofing situations. With years of experience and a team of licensed, insured, and bonded roofers, we're a contractor you can trust to get the job done right.
Our Story
Our company was built on the principles of quality, reliability, and customer satisfaction. We're committed to providing exceptional roofing services to homeowners in McHenry County and Lake County, IL. Our team of experts is dedicated to helping you protect your biggest investment - your home. We're not just roofers; we're your partners in maintaining the integrity of your roof and keeping your family safe.
Our Services
We offer a wide range of roofing services, including emergency roof repair, roof installation, hail damage repair, and more. Our team is equipped to handle any roofing project, from simple repairs to complex installations. We're committed to providing high-quality workmanship, exceptional customer service, and unbeatable prices.
What Sets Us Apart
At Cost Roofing, we're proud to be a GAF Master Elite Certified roofing company, which means we can offer the GAF Golden Pledge Warranty - one of the best warranties in the industry. We're also highly recommended on the BBB, Angies List, Home Advisor, NISBA, and the local Chamber of Commerce. Our 100% satisfaction guarantee and commitment to quality and reliability set us apart from other roofing companies in the area.
Work Quality and Professionalism
The reviews indicate that some customers were extremely satisfied with the work quality and professionalism of Cost Roofing. They praised the company's ability to complete jobs quickly and efficiently, with one customer mentioning that a 2-day job was finished in just 11 hours. The workers were described as professional and courteous, and the company's clean-up efforts were also commended.
Issues with Work Ethic and Quality
On the other hand, some customers expressed concerns about the company's work ethic and quality. One customer alleged that the company's workers were lazy and did not do a quality job, resulting in expensive repairs down the line. Another customer had a negative experience with an employee's behavior on the road, which reflected poorly on the company as a whole.
Customer Service and Communication
The reviews also highlighted the importance of good customer service and communication. One customer thanked Dale at Cost Roofing for his efforts in working with their insurance company and saving them money. Another customer appreciated the company's willingness to follow up on repair work.
Insurance Claims and Appraisals
Some reviews mentioned the company's involvement in insurance claims and appraisals. One customer was unhappy with the company's appraisal process, while another customer was grateful for the company's help in navigating the insurance claims process.
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