Your Hometown Alabama Roofing Experts
Roof Tec LLC is a leading roofing contractor serving the communities of South Alabama, North Alabama, and Louisiana. Founded on the principle of unwavering customer service and professional expertise, we have built a stellar reputation based on integrity and quality workmanship.
Our Expertise
We offer a comprehensive range of roofing services, catering to both residential and commercial properties:
Residential Roofing
- Comprehensive roof inspections and diagnoses
- Roof repairs for all types of damage, including leaks, cracks, and missing shingles
- Complete roof replacements
- Gutter installation, cleaning, and repair
- Free inspections and estimates
Commercial Roofing
- Installation and repair of all commercial roofing systems, including flat roofs, metal roofs, and green roofs
- Waterproofing and coating applications
- Membrane installation and repair
- Consulting and project management services
Additional Services
- Gutters and downspouts
- Insulation services
- Facade and soffit repairs and replacements
- Emergency roof repairs
- Hail and wind damage assessment and insurance claims handling
What Sets Us Apart
- Personalized Attention: We take the time to understand your unique needs and concerns, offering tailored solutions and clear communication every step of the way.
- Unparalleled Expertise: Our highly skilled and certified technicians have decades of experience in the roofing industry.
- Customer-Focused Approach: We prioritize open communication, transparency, and deliver exceptional customer service from initial consultation through project completion.
- Quality Materials: We use only the highest quality materials from trusted manufacturers to ensure maximum performance and durability.
Red Flags and Disappointments with EZ Roof
EZ Roof has been plagued by numerous negative reviews from customers who have experienced poor service, lack of professionalism, and unfulfilled warranties. Many reviewers have expressed frustration with the new ownership's refusal to honor warranties, respond to customer inquiries, and provide adequate repairs.
Lack of Responsiveness and Warranty Issues
Reviews highlight the company's inability to address warranty claims, with some customers being told that warranties no longer apply despite being promised otherwise. This has led to repeated calls and emails going unanswered, with some customers even having to pay for repairs themselves.
Poor Communication and Unprofessional Staff
Several reviewers have expressed dissatisfaction with the company's phone service, citing rude or uneducated staff who are unwilling to listen to customer concerns. This lack of professionalism has resulted in tense and unproductive interactions.
Disappointed Experiences
Most reviews conclude with a strong warning to others against using EZ Roof, citing poorly handled warranty claims, unfulfilled promises, and a complete disregard for customer satisfaction.
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