Provide Unbeatable Customer Service
A Trusted Roofing Contractor Serving Baltimore and Beyond
Charm City Roofing is a trusted, licensed, and insured roofing contractor proudly serving the Baltimore area and beyond. With over years of experience under our belt, we have established ourselves as leading experts in both residential and commercial roof repair and replacement. Our commitment to quality, efficiency, and affordability has earned us the trust of countless homeowners and businesses throughout Maryland.
Our Expertise
We offer a comprehensive range of roofing services, including:
Roof Repair
- Addressing leaks, damage from storms, or aging roofs.
- Comprehensive inspections to identify potential problems.
- Efficient repairs completed by experienced professionals.
Roof Replacement
- Expertise in all roof types - shingles, flat roofs, EPDM synthetic rubber roofs.
- Installation of high-quality materials from trusted manufacturers like GAF.
- Attention to detail and meticulous craftsmanship.
Additional Services
- Roof tune-ups and inspections
- Commercial roofing solutions
- Financing options available
Client-Focused Approach
At Charm City Roofing, we prioritize open communication and transparency.
- We provide detailed proposals outlining project plans, timelines, materials, and costs.
- Our team works diligently to deliver projects on time and within budget.
- We treat every roof as our own, ensuring meticulous workmanship and attention to detail.
Unwavering Commitment
Our commitment to customer satisfaction is unwavering.
- We utilize top-quality materials from leading manufacturers.
- Our experienced professionals are fully licensed and insured.
- We stand behind our work with comprehensive warranties.
Join Us on the Journey to a Secure Home
Whether you require a minor roof repair or a complete roof replacement, Charm City Roofing is your trusted partner.
- Contact us today for a free consultation and receive a personalized quote.
- Experience the difference a professional and reliable roofing contractor can make.
Disappointing Experience
Charm City Roofing received several negative reviews, primarily due to their poor workmanship, lack of quality control, and failure to communicate effectively with customers. The first review, given by Ramsey Sotir, is a scathing indictment of the company's incompetence and laziness. They damaged the reviewer's property by removing a gutter without permission, draining a neighbor's roof into the reviewer's front yard, and leaving trash and debris on the roof. The reviewer highlights multiple examples of subpar work, including overlapping metal flashing, which caused damage to the front facade of their home. The reviewer also criticizes the company's failure to secure a metal roof cap, leading to further damage.
In response to the reviewer's concerns, the company's owner claims that their statements exemplify the reviewer's frustration and includes their own apologization. However, the reviewer is unsatisfied, stating that an apology would be necessary to resolve the issues. They would like the company to admit their mistakes and take steps to correct them.
Exceptional Service
On the other hand, two reviewers, Matt Dellinger and Philip Yenawine, had highly positive experiences with Charm City Roofing. Both reviewers praised the company's professionalism, responsiveness, and fair pricing. The second reviewer, Philip Yenawine, specifically mentioned their contact person, Mac Falby, as being exceptional. Both reviewers highly recommend the company.
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