Reliable & Attractive Roofing Applications
At J. J. Roofing, we take immense pride in being a leading roofing company based in Riverside, California, with over 45 years of experience in providing top-notch commercial and residential roofing solutions. Our commitment to quality and service has earned us an excellent reputation in the industry, and we're dedicated to providing the best possible experience for our customers.
Our Mission
Our mission is to provide professional results and a lasting roof for your home or business. We're committed to delivering the finest workmanship available in the market today at the most affordable price. Our knowledgeable employees take enormous pride in their work, and everyone is dedicated to giving our customers the best quality product and exceptional customer service.
Our Services
We offer a wide range of roofing services, including new build, re-roofs, restoration, and repairs for commercial and residential properties. Our services include:
- New Roofing Installation: We offer warranty options for new construction projects.
- Roofing Repairs & Maintenance: We tackle all types of repairs and annual roof maintenance.
- Commercial Roofing Services: We specialize in large and small commercial roofs.
- Public Works Contract Services: We offer contracts for city, county, state, and federal facilities.
Memberships & Associations
We're proud members of the National Roofing Contractors Association (NRCA), Roofing Contractors Association of California (RCA), and the Western State Roofing Contractors Association (WSRCA). These memberships demonstrate our commitment to staying up-to-date with industry standards and best practices.
Experience & Credentials
With over 45 years of experience, we're a locally owned, licensed, bonded, and insured company. Our workers are covered by worker's compensation insurance to protect our clients from liability in the event of an accident. We're proud to have earned an excellent reputation in the industry, and we're dedicated to maintaining our high standards of quality and service.
Customer Experience
The customer experience with JJ Roofing seems to be a mixed bag. On the one hand, some customers have reported excellent service and workmanship. On the other hand, many customers have experienced poor customer service, including being hung up on, being stood up for appointments, and being treated rudely by staff.
Positive Experiences
Some customers have reported positive experiences with JJ Roofing, citing excellent service and workmanship from the office staff to the field staff. These customers have appreciated the time taken to explain damages to the roof and have felt supported throughout the process.
Negative Experiences
However, many customers have reported negative experiences with JJ Roofing. Some common issues include poor customer service, a lack of follow-up, and unprofessional behavior from staff. Some customers have been hung up on, stood up for appointments, and treated rudely by staff. In some cases, customers have felt misled or dishonestly treated, with estimates and repairs not matching what was promised.
Common Complaints
Some common complaints about JJ Roofing include:
- Poor customer service
- Lack of follow-up
- Unprofessional behavior from staff
- Misleading estimates and repairs
- Failure to show up for appointments
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