A Tradition of Excellence in Roofing Since 1977
D&D Roofing and Sheet Metal, Inc. has been proudly serving the Reno, Carson City, Sparks, and Lake Tahoe communities with exceptional roofing solutions for over 45 years. Family-owned and operated since 2007, we take pride in our commitment to quality craftsmanship, exceptional customer service, and unwavering integrity.
Our Expertise Covers Every Aspect of Roofing
From routine maintenance and repairs to complete reroofs and installations, our skilled team can handle it all. We offer a comprehensive range of services including:
Residential Roofing
- Roof repair and replacement
- Roof maintenance and inspections
- Skylight and solar tube installation and repair
- Asphalt shingle roofing installation and repair
- Metal roofing installation and repair
Commercial Roofing
- Commercial roof repair and replacement
- Commercial roof maintenance and inspections
- New construction roofing
- Metal roofing systems
- Comprehensive consulting and project management services
Our Values: Quality, Service, and Community
At D&D Roofing, we believe in:
- Quality: We use only the highest quality materials and employ experienced and certified installers.
- Service: We prioritize communication, responsiveness, and transparency throughout the process.
- Community: We are committed to serving our community and giving back through local involvement.
Experienced and Skilled Professionals
Our team of skilled craftsmen is highly experienced and certified in all aspects of roofing. We are dedicated to providing our clients with peace of mind and ensuring their complete satisfaction.
Schedule Your Free Estimate Today!
Whether you require a minor repair or a complete roof replacement, D&D Roofing and Sheet Metal, Inc. is your trusted partner. Contact us today to schedule a free estimate and discuss your roofing needs with one of our friendly experts.
General Experience with D&D Roofing
Poor Customer Service and Work Quality
Several customers reported negative experiences with D&D Roofing, citing unresponsive office staff, failure to perform requested work, and poor work quality. Some customers felt misled by the company's quotes and promises, only to be disappointed by the final result. One customer even reported that the company's driver was seen drinking beer behind a 7-Eleven, raising concerns about safety and professionalism.
Disputes over Roof Repairs and Leaks
Multiple customers experienced issues with roof leaks after D&D Roofing performed repairs or replacements. In some cases, the company allegedly did not guarantee their work or take responsibility for the leaks. One customer was told that the company would not fix the leak and instead provided a quote for additional work at a significantly higher price.
Professionalism and Trust Issues
Some customers felt that D&D Roofing was dishonest and untrustworthy. One customer reported that the company's representative was unprofessional and courteous when addressing concerns about the work. Another customer filed complaints with the Better Business Bureau and the state contractors board due to their negative experience.
Positive Experiences with D&D Roofing
On the other hand, several customers reported positive experiences with D&D Roofing, praising the company's professionalism, timeliness, and quality of work. These customers appreciated the company's transparency, communication, and follow-up after the installation was complete. They also valued the warranty and reputation that came with the roof replacement.
Competitive Pricing and Recommendation
Some customers reported that D&D Roofing was competitive on price and came recommended by other contractors who had worked with them in the past. This gave them confidence in the company's ability to complete the job successfully.
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