The American Dream Lives Here
Our Vision
SRS Distribution stands as the leading provider of building materials across the nation, serving the needs of professional roofing contractors with unwavering dedication. We believe in fostering sustainable partnerships, delivering exceptional customer service, and empowering contractors to achieve remarkable outcomes.
Our People and Culture
We cultivate a vibrant and diverse team of driven professionals who are passionate about serving our customers and driving innovation. At SRS Distribution, we foster an inclusive and collaborative work environment that encourages open communication, continuous learning, and a mutual commitment to success.
Our Services
Beyond supplying top-quality roofing materials, we offer a comprehensive suite of services designed to elevate your experience:
- Product Expertise: Access technical support, product recommendations, and industry insights from our seasoned experts.
- Dedicated Account Management: Assign a dedicated account manager who understands your unique needs and provides personalized guidance.
- Superior Logistics: Efficient delivery schedules and streamlined order processing through our extensive network.
- Technical Resources: Access online tools and learning materials to enhance your roofing expertise.
Our Commitment to Excellence
Our unwavering commitment to customer success resonates throughout everything we do. We are dedicated to:
- Providing unparalleled responsiveness and personalized solutions.
- Delivering top-notch product quality and consistency.
- Fostering open communication and transparency.
- Supporting your business growth through collaborative partnerships.
Our Values
At SRS Distribution, we stand by four core values:
- Customer Focus: We prioritize your needs and aspirations.
- Innovation: We relentlessly pursue advancements in products, services, and processes.
- Integrity: We uphold ethical values and maintain the highest standards of transparency.
- Partnership: We build meaningful relationships with our customers, suppliers, and communities.
Join Us on Our Journey
With over 50 years of experience and a continuous drive to innovate, SRS Distribution is poised to support your roofing business every step of the way. We invite you to explore our comprehensive resources, connect with our exceptional team, and discover how SRS Distribution can be your trusted partner in success.
Summary of Reviews
Customer Service Experience
Most customers have reported having a positive experience with the customer service at River City Wholesale. Many reviewers have mentioned that the staff is knowledgeable, helpful, and friendly. They have been praised for going the extra mile to help customers find the right products and resolve any issues that may arise.
Product Selection and Pricing
The company has been commended for its large selection of roofing materials, gutter materials, siding materials, insulation, and other products. Many customers have reported finding great deals and discounts on their purchases, with some even mentioning that they were able to save hundreds of dollars compared to other suppliers.
Delays and Issues
However, some customers have experienced delays and issues with their orders. One customer reported that a piece of metal they ordered didn't match the one they had previously purchased, and another customer mentioned that they had to wait for a week to get a missing flashing. Another reviewer warned about the risk of being towed away if parked in a certain lot near the store.
Concerns about Health and Safety
One reviewer expressed concern about the lack of masks worn by employees during the COVID-19 pandemic, which made them decide to take their business elsewhere.
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