A Tradition of Excellence Since 1982
A Tradition of Excellence Since 1982
Founded in 1982, Sure Roofing & Waterproofing, Inc. has become a trusted name in the San Francisco Bay Area for exceptional roofing services. As a family-owned and Diamond Certified company, we combine old-world craftsmanship with advanced technology to deliver unparalleled quality and customer satisfaction.
Our Mission
Our mission is to provide unparalleled roofing solutions that exceed expectations. We prioritize:
- Customer Focusedness: We work closely with homeowners, managers, builders, contractors, and architects to ensure their needs and concerns are met.
- Quality First: We never compromise on materials or workmanship, ensuring the highest standards for every project.
- Innovation & Expertise: With over 30 years of industry experience, we embrace new technologies and materials to offer clients the most efficient and effective solutions.
Our Team: Expertise and Experience
Our team is comprised of seasoned professionals with diverse backgrounds and extensive experience in the roofing industry. Led by founder Richard Choy, we have:
- Richard Choy: A US Army veteran with deep knowledge of roofing materials and construction practices.
- Chris Testa: A roofing industry veteran with unmatched experience in estimating and sales.
- Luis Montes: A skilled operations supervisor dedicated to maintaining a safe and efficient work environment.
Solutions and Services
We offer a comprehensive range of services, including:
- Roof Installation & Repair: Flat and pitched roofs, leak detection and repair, flashing repairs, and complete roof replacements.
- Waterproof Coatings: Extend the lifespan of your roof with durable coatings for added protection.
- Commercial & Residential Roofing: Services for both residential and commercial properties of all sizes.
- Custom Solutions: We tailor our services to each client's needs and budgets, offering unique solutions for every situation.
Join Us on Our Journey
Since 1982, Sure Roofing & Waterproofing, Inc. has built a legacy of excellence in the San Francisco Bay Area. Our commitment to quality, customer satisfaction, and innovative solutions has earned us the trust and loyalty of countless clients. Choose Sure Roofing & Waterproofing for reliable and professional roofing services.
Overall Experience
The reviews for Sure Roofing are overwhelmingly positive, with a majority of reviewers giving the company a 5-star rating. Many reviewers praise the company's professionalism, responsiveness, and dedication to providing superior service.
Quality of Work
Several reviewers highlight the quality of the company's work, with one reviewer stating that they "stood by their guarantee" and another claiming that their roof "held up" during a particularly rainy period. Other reviewers praise the company's attention to detail and ability to fix complex problems.
Communication and Responsiveness
Many reviewers praise the company's responsiveness and communication, with one reviewer stating that the owner was present on site "many days" to ensure a smooth project. Another reviewer praises the company's promptness, saying that the crew "did a good job fixing the flat roof" and that the owner "was very professional."
Guarantee and Warranty
Unfortunately, one reviewer experienced issues with the company's guarantee, stating that they did not honor their warranty when problems arose with the roof. However, this reviewer's experience appears to be an exception rather than the rule.
Negative Experience
One reviewer, Sally Kuhlman, gave the company a 2-star rating after experiencing issues with the roof, including the reappearance of bubbles after a previous repair.
