Business Details
32 Years
experience
Emergency
services
Trusted Maryland Roofing & Exterior Contractors
Fichtner Services has been a trusted leader in exterior home improvement for over 30 years, serving Maryland homeowners with unmatched craftsmanship and customer service. Founded in 1994, our commitment to excellence has earned us industry recognition, including being named Annapolis' Best Roofer for 14 consecutive years. Our team of certified professionals specializes in roofing, siding, windows, doors, and gutter systems, using premium materials from trusted brands like GAF, James Hardie, and Marvin. We prioritize transparent communication, offering free estimates and virtual consultations to ensure informed decisions.Our dedication to superior workmanship is reflected in our 75% repeat customer rate and extensive community involvement. With accreditations from the National Roofing Contractors Association and GAF Master Elite certification, we combine technical expertise with ethical practices to deliver durable, energy-efficient solutions tailored to Maryland's climate. As a locally owned business, we emphasize personalized service, ensuring every project meets our high standards for quality, safety, and client satisfaction.
Services
Roof Replacement
Siding Installation
Window Replacement
Door Installation
Gutter Services
Storm Repair
Energy Efficiency Upgrades
Porches & Porticos
Trim Work
Commercial Roofing
Details
- Year established: 1994
Highlights and features
- 30+ years of local exterior home improvement expertise
- Certified installers for top manufacturers like GAF and Marvin
- Transparent pricing with detailed written estimates
- Offering emergency roof repair services within 24 hours
- Backed by industry-leading manufacturer warranties
Associations and certifications
- National Roofing Contractors Association (NRCA)
- GAF Certified Master Elite Roofing Contractor
- James Hardie Elite Preferred Remodeler
- TamkoPro Certified Contractor
- Firestone Red Shield Certified Applicator
- Cedar Shake and Shingle Bureau Certified
What people say
Great service quality
Excellent workmanship
Professional crews
Timely completion
Quality materials used
Services
Roof Replacement
Our roof replacement services deliver durable, weather-resistant solutions using premium materials like GAF shingles, metal roofing, and cedar shake. Certified installers ensure proper ventilation and waterproofing for long-term protection against Maryland's climate. Projects typically complete within 1-2 days with minimal disruption.
Siding Installation
We install James Hardie fiber cement, vinyl, and cedar siding to enhance curb appeal while protecting against moisture and weather damage. Our certified technicians ensure proper installation with attention to detail in trim work and insulation for energy efficiency.
Window Replacement
Offering Marvin and Simonton window replacements with energy-efficient glass packages. Our installers complete projects with precision, ensuring proper sealing and alignment to reduce energy costs and improve home comfort in all seasons.
Door Installation
We install ProVia and Marvin entry doors with enhanced security features and weatherstripping. Options include steel, fiberglass, and wood materials with customizable finishes to match home aesthetics while improving insulation and security.
Gutter Services
Full-service gutter solutions including seamless aluminum gutters, gutter guards, and downspout extensions. Proper slope and drainage systems prevent water damage to foundations while requiring minimal maintenance in Maryland's climate.
People
Tom Fichtner
Owner & President
Founded Fichtner Services in 1994 after graduating from the University of Maryland. Maintained core values of quality craftsmanship and customer satisfaction while growing the company into a multi-award-winning business serving Central Maryland and Eastern Shore communities for 30+ years.
Bob Hanna
Production Manager
Has managed project scheduling and quality control since 1998, ensuring timely completion of projects while maintaining manufacturer specifications. Balances technical expertise with client communication to optimize project outcomes across Anne Arundel County.
Nolan Redd
Production Manager
Certified AAMA window and door installation expert since 2004. Oversees installation teams for Marvin and ProVia products while also managing Acrymax applications. Combines technical knowledge with community leadership through neighborhood HOA involvement.
Ray Harvey
Production Supervisor
24-year company veteran who progressed from entry-level positions to supervisory roles. Focuses on customer-first approach while managing teams to maintain Fichtner's reputation through quality installations. Active in local community sports programs.
Kevin West
Estimator
30-year roofing industry veteran and certified leak detection specialist since joining in 2011. Utilizes extensive manufacturer certifications to solve complex roofing challenges while emphasizing first-time quality in all installations and repairs.
Questions
How long does a typical roof replacement take?
Most residential roofs complete within 1-2 days, depending on size and material. Complex projects like slate or cedar may take 3-5 days. Weather conditions can affect timelines in Maryland's climate.
What roofing material lasts longest?
Metal roofing lasts 50-75 years, while slate lasts 75-100 years. Both withstand Maryland's coastal climate better than asphalt shingles' 25-35 year lifespan.
Do you offer emergency roof repairs?
Yes, we respond within 24 hours during business days for emergency tarping and repairs to prevent further damage from storm-related issues.
Are financing options available?
Yes, we offer financing plans through third-party lenders to help homeowners manage exterior improvement project costs.
Do you provide written warranties?
All installations include manufacturer-backed warranties and our own workmanship guarantee, with documentation provided before project commencement.
Is a permit required for roof replacement?
Yes, most jurisdictions require building permits. We handle the permit application process for Maryland projects to ensure code compliance.
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